Privacy Policy

Last updated: 15.7.2025

Y.S. Service GmbH (hereafter “Rent4Group”, “we”, “our”, or “us”) is committed to protecting your data and complying with applicable data protection regulations, particularly the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

This Privacy Policy explains how we collect, use, store, and share personal information when you interact with us, including via our website www.rent4group.com.

1.  Controller Information

Name: Y.S. Service GmbH

Address: Moosacher Straße 82a, 80809 München, Germany

Phone: +30 697 280 2084

Email: info@rent4group.com

Managing Director: Shimrit Bar

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact details: Full name, email address, phone number.
• Booking information: Rental details, travel preferences, identity documents, payment data.
• Driver data: Driving license details, date of birth, and nationality.
• Technical data: IP address, browser type, operating system, device information.
• Usage data: Pages visited, interaction with forms, referral sources, and time spent on the website.
• Communication data: Any messages, inquiries, or correspondence you submit.
• Marketing data: Preferences for receiving promotional content.

We do not knowingly collect data from individuals under the age of 16.

3. How We Collect Your Data

We collect personal data from:

• Online forms you fill out (e.g. booking requests, inquiries, or subscriptions).
• Email correspondence or telephone conversations.
• Automated technologies (cookies, analytics tools) when you visit our website.
• Social media interactions (e.g., likes, shares, comments).
• Third-party service providers, if applicable (e.g., payment or booking platforms).

4. Purpose and Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds under Art. 6 GDPR:

Purpose: To process and manage bookings, rentals, and tours.

Legal Basis: Contract fulfillment (Art. 6(1)(b) GDPR)

Purpose: To respond to inquiries or support requests.

Legal Basis:  Legitimate interest (Art. 6(1)(f)) or Contract

Purpose: To send newsletters and marketing updates.

Legal Basis: Consent (Art. 6(1)(a))

Purpose: To operate and optimize the website.

Legal Basis: Legitimate interest (Art. 6(1)(f))

Purpose: To operate and optimize the website.

Legal Basis: Legitimate interest (Art. 6(1)(f))

Purpose: To comply with legal obligations (e.g., invoicing, recordkeeping).

Legal Basis: Legal obligation (Art. 6(1)(c))

5. Data Sharing and Disclosure

We may share your data with:

• IT and hosting service providers that support our website and data infrastructure.
• Payment providers and banks for transaction processing.
• Partner organizations (e.g., hotels or tour operators) when relevant to your booking.
• Insurance providers, if you select coverage options.
• Legal authorities, if required by law or to protect our legal rights.

All third parties with whom we share data are contractually obligated to safeguard your information and process it in accordance with applicable laws.

We do not sell or rent your personal data to any third parties.

6. Data Transfers Outside the EU

If data is transferred to a country outside the European Economic Area (EEA), we ensure an appropriate level of protection through:

• Standard Contractual Clauses approved by the European Commission.
• Adequacy decisions where applicable (e.g., Switzerland).
• Other suitable safeguards permitted under GDPR

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by applicable law.

• Booking and transaction data: 10 years (in accordance with German tax and commercial laws).
• Marketing data: Until you withdraw your consent.
• Web usage logs: Typically 12 months, unless extended for security or legal reasons.

8. Your Rights Under the GDPR

As a data subject, you have the following rights:

• Access: Request confirmation and a copy of your data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure ("Right to be Forgotten")
• Restriction of Processing
• Data Portability
• Objection to data processing based on legitimate interest
• Withdrawal of Consent at any time (e.g., for marketing emails)

To exercise your rights, contact us at info@rent4group.com. We may request identification to verify your request.

You also have the right to lodge a complaint with a supervisory authority, such as the Bavarian State Office for Data Protection Supervision (BayLDA).

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website performance and user experience
• Analyze site traffic via Google Analytics (IP anonymization is enabled)

You may disable cookies in your browser settings, but this may affect site functionality.

10. Google Analytics

We use Google Analytics, a web analytics service of Google LLC, USA. Data is

transferred to Google servers with IP anonymization enabled. The data helps us

understand how users interact with our website. Google may process this data on

our behalf.

You can opt out via the Google opt-out browser add-on.

11. Social Media Features

Our website may include links or plugins for social platforms like Facebook, Instagram, or LinkedIn. If you interact with these elements, your data may be shared with those platforms. Please refer to the respective privacy policies of those services.

12. Data Security

We employ state-of-the-art security measures including:

• SSL encryption
• Secure servers and firewalls
• Role-based access controls
• Regular security audits

Only authorized personnel have access to your data, and all are trained in confidentiality and data protection.

13. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites. We recommend reviewing their privacy policies individually.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and notify users where appropriate.

15. Contact

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact:

Y.S. Service GmbH

Moosacher Straße 82a, 80809 München, Germany

Email: info@rent4group.com

Phone: +30 697 280 2084